Order Management Systems

Growing businesses can benefit greatly from order management systems. Errors in ordering can result in costly delays, wasted money and conflicts with customers -- a reputable order management system can cut down on mistakes and help businesses operate more efficiently. With so many order management systems on the market, it can be difficult to know which ones are the best. We have reviewed many of the systems available and the top three are Ordoro, Freestyle Solutions, and TradeGecko. Each system is different, so be sure to do your research before settling on a product. Read on to learn more about these top-rated options.

Frequently Asked Questions ( 8 )   Add a Question

  1. How many people can use the system?
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    Both Freestyle and Ordoro allow just one user per account. If you need a system that allows for multiple users, then you may want to go with TradeGecko as they do not limit the amount of users you can have at any given time.

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  2. Will the transfer to an order management system be difficult?
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    Most business owners switch to these systems from spreadsheet-managed order systems. That's why you can upload CVS files and the software will integrate the information into the new platform.

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  3. Do these companies work with international orders?
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    Each of these companies has solutions for international sales. Business owners can choose which currencies to use, and the systems will automatically update interfaces, schedules, orders and calculations accordingly.

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  4. Do these companies offer good client support?
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    All three firms offer their clients both email and phone support. TradeGecko goes one step further and offers support 24 hours a day, seven days a week. All three sites have blogs and resource libraries where you can find answers to questions and learn the different features of the software.

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  5. Does this order management system help with shipping?
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    Both Order and Freestyle also have shipping capabilities. You can print labels and they are integrated with the major carriers like USPS, Fedex, and UPS. In addition, when you use the system you get discounted shipping rates. TradeGecko does not offer shipping at this time.

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  6. What are the costs of these order management systems?
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    Costs are driven by how many orders you process each month. If you process less than 500 orders a month then Ordoro may be the best option for you as they cost $25. Freestyle Solutions charges $99 for unlimited orders and TradeGecko is $79 a month with unlimited orders.

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  7. Can I get a free trial?
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    Yes, Ordoro offers consumers a 15-day free trial. They do require a credit card so if you don’t want to be charged make sure you cancel before the end of the trail. TradeGecko offers a 14-day free trial. Freestyle Solutions does not offer a free trial, but you can sign up for a free demonstration of the products.

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  8. Do the top three order management systems bundle products?
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    All three of the top order management systems bundle products that can help with different types of orders. Ordoro and Freestyle handle the shipping of multiple products as well.

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